Q: What if we have large party and all of us can not fit into my vehicle, can I hire more than 1 driver to drive more than 1 vehicle?
A: Yes you can! You can hire both more than 1 driver and we can caravan from stop to stop.
Q: What if I am driving a rental vehicle, can I still use your service?
A: Yes you can. Advise your rental car company that you will be hiring a driver (they may require a copy of our driver’s license and they may charge you a small fee) let us know what you require from us and we will work with you to meet the rental car company requirements.
Q: How many passengers can we take on our tour?
A: As many as seat belts are in the vehicle and up to 6 passengers plus the driver for $40/hour. For larger groups of 7, 8 or 9 passengers, please inquire, as there is a rate increase.
Q: Are tasting/tour fees included in our hourly rate?
A: No, you will be on your own for tasting/tour fees, however, most wineries will waive fees when a bottle of wine is purchased! For tours/lunch, we recommend you make reservations and we can build the remainder of your itinerary around your tour/lunch time.
Q: Can the drop off location be different than the pick up location?
A: We will try to accommodate if we have a second driver available, an additional charge will apply for this service.
Q: We are not staying in Kelowna can your driver pick us up somewhere other than Kelowna/West Kelowna?
A: Yes, for a surcharge we can pick up/drop off anywhere between Lake Country and Osoyoos.
Q: What does the driver do while we are tasting/touring/having lunch?
A: The driver will park the car and patiently wait while you complete your visit. Your vehicle will not leave the parking lot.
Q: Can OKPD drivers operate a standard transmission?
A: Yes, please inform us at the time of booking so we can ensure we provide the appropriate driver.
Q: How quickly can I hire an OKPD?
A: We ask for a reservation 24hr in advance. Same day reservation is not guaranteed, however, we will do our best to accommodate.
Q: How does Okanagan Private Driver work?
A: An OKPD arrives at your location, parks their personal vehicle, drives you and your guests in your vehicle for the duration of your day and returns you safely.
Q: What about insurance?
A: OKPD drives under your vehicles insurance to guarantee that you are protected. Our drivers all have current ICBC policy’s. Please ensure your policy is current and covers third party liability.
Q: How do I pay for my Private Driver?
A: A refundable deposit of your choice is required to reserve your driver. A 3 hour minimum deposit is required, however, you may choose to prepay for up to 6 hours and any remaining balance can be paid in cash to the driver at the end of your day.
Q: What is your cancellation policy?
A: A full refund minus the PayPal transaction fee of $3.5% outside 48hrs.
Q: How do I make a reservation?
A: Visit our request a reservation page to complete the reservation form and submit it to us. Once received we will send you a confirmation email requesting you make your deposit to secure the date and finalize the reservation. Once the deposit is confirmed you are booked!